FAQ
If you need help accessing your Exhibitor Dashboard, please contact your Customer Service at 800-811-7151 or 203-840-5610 or email [email protected].
Inside the Exhibitor Manual you will find all of the action items, which will provide you with the contact information for all of the Vision Expo’s official contractors.
Freeman is the official Vision Expo contractor and they do offer discounts for orders placed on their website. Visit the Exhibitor Manual for more information. You can create an account with Freeman at: www.freemanco.com.
Electricity can be ordered through the Javits Center and there are different levels of electricity offered to fit your needs. Access the electricity form in the Exhibitor Manual.
Shipping is the transportation of your items from your location to the convention center. You are responsible for hiring a transportation company for your shipping materials.
Material handling is the action of receiving your shipment at the convention center and bringing it to your booth space. Freeman is the official Vision Expo contractor and will facilitate your material handling. There is a cost associated with this – called “drayage” and you will receive a drayage bill from Freeman in your booth.
Drayage is calculated based on the weight of your items and how they are shipped. Please reach out to your Customer Success Manager for more information.
If you take advantage of shipping to the Advanced Warehouse, your crates will be in your booth based on your move-in dates.
No. Cultivate is the official caterer for the Javits Center and all food and beverage must be ordered through them. Menus and ordering information can be accessed through the Exhibitor Manual.
No. Registering as an admin on the Exhibitor Dashboard will only give that person access to the dashboard, you will have to register separately for exhibitor badges.
There will be Wi-Fi available throughout the Vision Expo show floor for light business use. The Wi-Fi does not replace a hardline internet connection. If you need more support, make sure to order a hardline internet connection for your booth. Access the Telephone/Internet order for in the Exhibitor Manual.
EYEWEAR NEIGHBORHOODS INCLUDE
A true discovery zone, this is Vision Expo’s incubator for emerging talent in eyewear design. Dive into collections by these international ones-to-watch and be privy to a first glimpse of experimental artistry from this next generation of industry-vetted rising stars.
Driven by design, this is the realm of the daring. The River showcases collections that continue to shape the future of eyewear in a thrilling fashion, art and culture-inspired universe, set at the very top of the Vision Expo experience. The River boldly plants a flag for what an exhibition can be - a celebration of an industry steeped in innovation, discovery, and deep relationships that will ensure its prosperous future.
Introducing VisionEd Direct
Vision Expo's state-of-the-art resource for world-class COPE and ABO accredited courses, available on demand. Explore our educational courses, with topics ranging from disease management and practice growth, to lens innovation and eyewear trends. Supplement your Continuing Education at your convenience, wherever you are, and enjoy easy access to your accreditation documentation at any time.
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Why VisionEd Direct?
