Creating Patient Touchpoints

Creating Patient Touchpoints

September 23, 2020, 1:45 PM - 3:45 PM

Sands Convention Center - TBD

Upon completion of this course you will understand the importance of patient touchpoints throughout the journey of the patient experience in your office. This course will explore linking patient visual needs to the correct solution and the importance of prescribing customized visual solutions to enhance the overall patient experience.


  • Bob Alexander



    Hoya Vision Care

    Bob is a graduate of Hocking College with an AAS in Opticianry where he became one of only two 2-time President's Lists Award winners and was the...


  1. ABO Yes
  2. AOA Paraoptometric Commission No
  3. COPE No
  4. Florida State Board of Opticianry No
  5. Florida State Board of Opticianry – Technical No
  6. Florida State Board of Optometry No
  7. NCLE No
  8. New York State Opticians - Contact Lenses - Advanced No
  9. New York State Opticians - Contact Lenses - Basic No
  10. New York State Opticians-Contact Lenses-Intermediate No
  11. New York State Opticians-Dispensing-Advanced No
  12. New York State Opticians-Dispensing-Basic No
  13. New York State Opticians-Dispensing-Intermediate No
  14. Orals No
  15. TQ-CEE No
  16. Therapeutic No


  1. Track
    OptiCon - Business and Practice Expertise
  2. Type of Session Course