The Ritz-Carlton Leadership Center Presents: Excellence in the Patient Experience

The Ritz-Carlton Leadership Center Presents: Excellence in the Patient Experience

September 25, 2020, 10:00 AM - 12:00 PM

Sands Convention Center - TBD
Language:
English

This session will discuss: • The Ritz-Carlton Processes & Healthcare: Internalizing the key processes and systems that are the most applicable to the healthcare industry. • Talent Selection: The process of selecting, onboarding, and rewarding talent at The Ritz-Carlton and how this is applicable to your service providers. • Engagement in Healthcare: Recognizing the interrelationship between leadership engagement, provider engagement, and patient engagement and learning strategic techniques to personalize the patient experience. • Creating Patient Advocates Through Empowerment: Understanding how The Ritz-Carlton Empowerment Guidelines can be leveraged to reduce problem resolution costs and create an exceptional patient experience.

Speakers

  • Robert George

    Speaker

    TBD

    The Ritz Carlton

Accreditations

  1. ABO No
  2. AOA Paraoptometric Commission No
  3. COPE No
  4. Florida State Board of Opticianry No
  5. Florida State Board of Opticianry – Technical No
  6. Florida State Board of Optometry No
  7. NCLE No
  8. New York State Opticians - Contact Lenses - Advanced No
  9. New York State Opticians - Contact Lenses - Basic No
  10. New York State Opticians-Contact Lenses-Intermediate No
  11. New York State Opticians-Dispensing-Advanced No
  12. New York State Opticians-Dispensing-Basic No
  13. New York State Opticians-Dispensing-Intermediate No
  14. Orals No
  15. TQ-CEE No
  16. Therapeutic No

Categories

  1. Track
    Owner's & Manager's Essentials Program
    Ritz-Carlton Leadership Center
  2. Type of Session Course