What the Patient Says vs. What the Patient Means

What the Patient Says vs. What the Patient Means

September 25, 2020, 9:45 AM - 11:45 AM

Sands Convention Center - TBD
Language:
English

This is basic front desk/triage material with an emphasis on the correct questions to ask in order to ferret out the true meaning of a patient complaint. Case presentations will be given to demonstrate the importance of assuring the understanding of patient statements in order to provide proper triage. This is also applicable to proper history taking for technicians.

Speakers

  • Shana Zeitlin

    Speaker

    OD

    HomeSight Eye Care

    Dr. Zeitlin is the CEO and Medical Director of HomeSight Eye Care, providing medical optometric services to patients in skilled nursing, assisted,...

Accreditations

  1. ABO No
  2. AOA Paraoptometric Commission Yes
  3. COPE No
  4. Florida State Board of Opticianry No
  5. Florida State Board of Opticianry – Technical No
  6. Florida State Board of Optometry No
  7. NCLE No
  8. New York State Opticians - Contact Lenses - Advanced No
  9. New York State Opticians - Contact Lenses - Basic No
  10. New York State Opticians-Contact Lenses-Intermediate No
  11. New York State Opticians-Dispensing-Advanced No
  12. New York State Opticians-Dispensing-Basic No
  13. New York State Opticians-Dispensing-Intermediate No
  14. Orals No
  15. TQ-CEE No
  16. Therapeutic No

Categories

  1. Track
    Clinical Concepts for Opticians, Contact Lens Practitioners and Allied Health Professionals
  2. Type of Session Course