Conflict Avoidance and Resolution

Conflict Avoidance and Resolution

September 18, 2019, 1:30 PM - 3:30 PM

Sands Convention Center - 903-V
Language:
English

Conflict avoidance is always the best policy. Our hope is that each patient has a good experience and there is no conflict to resolve. This class will cover how to set the patient up to have a good experience; but on the occasion that there is a problem how to handle them so that we save the patient and work out the problem in a way that will be a win-win situation for the patient and the practice.

Speakers

  • Sharon Carter

    Speaker

    Mrs.

    ECOC

    Sharon Carter has over 22 years of optometric experience including working in an office as an office manager, sales and training for an optometric...

Documents

Documents available after booking session

Accreditations

  1. ABO Yes
  2. AOA Paraoptometric Commission No
  3. COPE No
  4. Florida State Board of Opticianry No
  5. Florida State Board of Opticianry – Technical No
  6. Florida State Board of Optometry No
  7. NCLE No
  8. New York State Opticians-Dispensing-Advanced No
  9. New York State Opticians - Contact Lenses - Advanced No
  10. New York State Opticians - Contact Lenses - Basic No
  11. New York State Opticians-Contact Lenses-Intermediate No
  12. New York State Opticians-Dispensing-Basic No
  13. New York State Opticians-Dispensing-Intermediate No
  14. Orals No
  15. Therapeutic No
  16. TQ-CEE No

Categories

  1. Track
    Business Solutions




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