The Psychology of the Patient Encounter

The Psychology of the Patient Encounter

September 19, 2019, 5:00 PM - 6:00 PM

Sands Convention Center - 905-V
Language:
English

Today's practice is a mix of medical knowledge, technical information and retail salesmanship. Being able to blend the medical and technical aspects of eye care with the ability to sell means increased revenue without compromising customer satisfaction. This course will help eye care professionals understand what the patient may expect during their experience and how to address their wants and needs using better communication and sales skills.

Speakers

  • Joy Gibb

    Speaker

    ABOC

    Daynes Eye and Lasik

    Joy L. Gibb, ABOC began her optical career in 1986. She managed a independent retail opticianry in Bountiful, Utah for over ten years before opening...

Accreditations

  1. ABO Yes
  2. AOA Paraoptometric Commission No
  3. COPE No
  4. Florida State Board of Opticianry No
  5. Florida State Board of Opticianry – Technical No
  6. Florida State Board of Optometry No
  7. NCLE No
  8. New York State Opticians-Dispensing-Advanced No
  9. New York State Opticians - Contact Lenses - Advanced No
  10. New York State Opticians - Contact Lenses - Basic No
  11. New York State Opticians-Contact Lenses-Intermediate No
  12. New York State Opticians-Dispensing-Basic No
  13. New York State Opticians-Dispensing-Intermediate No
  14. Orals No
  15. Therapeutic No
  16. TQ-CEE No

Categories

  1. Track
    Business Solutions




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