Innovation, Technology and The Patient Experience

Innovation, Technology and The Patient Experience

September 28, 2018, 9:45 AM - 11:45 AM

Sands Convention Center - 1005-V

Business and practice growth are dependent on products, sales, communication and satisfaction both for the patient and for the ECP. We can conveniently describe that as the patient experience. However, the details are not that simple. One must consistently deliver innovative products, consistent with new, preferred retail experiences, using the latest technologies that immerse the patient in a benefit rich result. Why… because that's what will make you and your office different from another. After all, today, it's not about the transaction; it's all about the experience, the practice experience.


  • Mark Mattison- Shupnick




    MARK MATTISON-SHUPNICK, A.B.O.M., B.S. directs the continuing education program for 20/20 Magazine and Vision Monday, Jobson Medical Information LLC,...

Type of Session

  1. Type of Session Course


  1. A - ABO Yes
  2. C - COPE Yes
  3. FL-OD - Florida State Board of Optometry Yes
  4. FL-OP - Florida State Board of Opticianry No
  5. FL-T - Florida State Board of Opticianry – Technical No
  6. N - NCLE No
  7. NYS-CL-A - New York State Opticians - Contact Lenses - Advanced No
  8. NYS-CL-B - New York State Opticians - Contact Lenses - Basic No
  9. NYS-CL-I - New York State Opticians-Contact Lenses-Intermediate No
  10. NYS-D-A - New York State Opticians-Dispensing-Advanced No
  11. NYS-D-B - New York State Opticians-Dispensing-Basic No
  12. NYS-D-I - New York State Opticians-Dispensing-Intermediate No
  13. O - Orals No
  14. P - AOA Paraoptometric Commission No
  15. T - TQ-CEE No
  16. TPA - Therapeutic No


  1. Track
    OptiCon - Spectacle
    Supporting the Practice Experience


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