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  • Conflict Avoidance and Resolution

    September 18, 2019, 1:30 PM - 3:30 PM, Sands Convention Center - 903-V

    Conflict avoidance is always the best policy. Our hope is that each patient has a good experience and there is no conflict to resolve. This class will cover how...

    • Language: English

  • Managing the Patient's Medical Concerns & the Optical Design

    September 18, 2019, 1:30 PM - 3:30 PM, Sands Convention Center - 907-V

    In this interactive course, attendees will evaluate several patient medical case studies and design a solution involving prescription eyeglasses, or contact len...

    • Language: English

  • Ten Business Reasons for Fitting More Daily Disposable Soft Lenses

    September 18, 2019, 3:45 PM - 4:45 PM, Sands Convention Center - 807-V

    Single use soft contact lenses have been around for two decades now, yet this modality has not been embraced by practitioners in North America as much as it has...

    • Language: English

  • Coding and Billing for Front Office

    September 18, 2019, 3:45 PM - 4:45 PM, Sands Convention Center - 1001-V

    In today's optometric practice, insurance is a major source of a practice's income, including both government and private company coverage. Each year, it seems...

    • Language: English

  • Who's Going to Train These People?

    September 18, 2019, 5:00 PM - 6:00 PM, Sands Convention Center - 705-V

    Our biggest challenge in practices today is staff. Having enough and getting them trained properly. We can't always find staff with experience so we have to tra...

    • Language: English

  • Frame Board Management

    September 18, 2019, 5:00 PM - 6:00 PM, Sands Convention Center - 905-V

    A well-managed frame board is at the heart of every successful optical dispensary. That's why practices that take the initial extra time to carefully review and...

    • Language: English

  • Telemedicine in Optometry: Fight It or Embrace It?

    September 19, 2019, 8:30 AM - 9:30 AM, Sands Convention Center - 707-V

    Telemedicine includes any technology that assists healthcare providers to deliver care to patients who are not in the same place and it is the fastest growing a...

    • Language: English

  • Strategies for Marketing in a Digital World

    September 19, 2019, 8:30 AM - 9:30 AM, Sands Convention Center - 805-V

    Marketing is fundamentally changing. Never before has it been so important to evaluate the money you're spending on advertising and measure the results you're ...

    • Language: English

  • Staffing a Winning Practice and Creating a Culture of Success

    September 19, 2019, 8:30 AM - 9:30 AM, Sands Convention Center - 705-V

    Staffing and culture are two of the keys to having a successful practice. This course will guide you through choosing the right employees for your team and crea...

    • Language: English

  • Must Have Eyewear Trends for 2020

    September 19, 2019, 8:30 AM - 9:30 AM, Sands Convention Center - 302-S

    The runways of Paris and Fashion Week in New York are huge indicators of the fashion that lies ahead for the year. The influence of those fashion trends can be ...

    • Language: English

  • DISC- The Science of Communicating and Connecting with People

    September 19, 2019, 8:30 AM - 9:30 AM, Sands Convention Center - 905-V

    From kindergarten through college there is much emphasis on our grades and technical abilities and we sometimes lose sight of a very important skill -- how to c...

    • Language: English

  • The Financial Impact of Optometry on the Healthcare System

    September 19, 2019, 9:45 AM - 10:45 AM, Sands Convention Center - 707-V

    An analysis of current prescribing and billing habits of optometrists allows us to evaluate the impact optometrists have on the healthcare system. Information p...

    • Language: English

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