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2020 Courses

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  • How To Become the Best Leader to Make Your Team Smarter

    September 24, 2020, 7:00 AM - 8:00 AM, Sands Convention Center - TBD

    Successful leadership in today's fast-changing optometric practice with its challenging environment requires leaders who are intentional about developing their ...

    • Language: English

  • How I Built This: Building a New Practice from the Ground Up

    September 24, 2020, 10:00 AM - 11:00 AM, Sands Convention Center - TBD

    Over the last 15 years, Kurt Steele has moved his one location clinic from 1500 square feet to 3600 square feet to 9400 square feet. This one hour course will c...

    • Language: English

  • The Ritz-Carlton Leadership Center Presents: Memorable Customer Service

    September 24, 2020, 10:00 AM - 12:00 PM, Sands Convention Center - TBD

    To create customer loyalty, you must first elevate the customer experience. This journey focuses on the emotional and psychological aspects of creating a cultur...

    • Language: English

  • Creating a Simple Business Budget

    September 24, 2020, 10:00 AM - 11:00 AM, Sands Convention Center - TBD

    To be a great leader, one must manage staff in an effective manner. Organizational effectiveness is directly tied to the quality of teamwork that occurs in an o...

    • Language: English

  • Five Guaranteed Ways to Improve Hiring, Build Strong Culture and Retain Staff for Years

    September 24, 2020, 11:30 AM - 12:30 PM, Sands Convention Center - TBD

    After helping over 5,000 practices hire optometrists and staff, Matt Geller, OD will share a bird's eye view of what works and what doesn't when it comes to bui...

    • Language: English

  • The Ritz-Carlton Leadership Center Presents: Excellence in the Patient Experience

    September 25, 2020, 10:00 AM - 12:00 PM, Sands Convention Center - TBD

    This session will discuss: • The Ritz-Carlton Processes & Healthcare: Internalizing the key processes and systems that are the most applicable to the healthcare...

    • Language: English

  • Cold Start, Warm Start, Hot Start: Opening your first profitable private practice or expanding your optometric empire in the world of private equity and consolidation

    September 25, 2020, 3:15 PM - 5:15 PM, Sands Convention Center - TBD

    Opening a private practice can be a daunting task and requires a strategic financial, clinical, and marketing approach that differs from an acquisition. This co...

    • Language: English

  • The Retina Monologues

    September 25, 2020, 3:15 PM - 5:15 PM, Sands Convention Center - TBD

    The optometric profession offers a variety of settings and options for OD's, yet the challenges faced by women in the profession share commonalities. Hear from ...

    • Language: English

  • Creating Long Term Private Practice Success Through Real Estate

    September 26, 2020, 10:00 AM - 11:00 AM, Sands Convention Center - TBD

    Becoming the owner of a practice is often viewed as one of the pinnacles of success for an optometrist, however that success can suddenly be derailed by a sudde...

    • Language: English