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2019 Courses

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  • Creating Customers for Life

    September 21, 2019, 8:30 AM - 9:30 AM, Sands Convention Center - 606-V

    You will gain an insight of the importance of creating a fully engaged customer culture. You will understand the steps required to create an environment that is...

    • Language: English

  • Competing with Internet Eyeglass Sellers

    September 21, 2019, 9:45 AM - 10:45 AM, Sands Convention Center - 606-V

    "I saw them way cheaper on line." We've all heard something like that at least a hundred times. After attending this highly interactive, dynamic session, you wi...

    • Language: English

  • Case Study in Avoiding Dispensing Mistakes - How to Dispense Perfect Eyewear

    September 21, 2019, 11:00 AM - 12:00 PM, Sands Convention Center - 606-V

    As an Opticians we strive to deliver the perfect eyewear. While we all unequivocally have the expertise, intention and desire to deliver the perfect pair. Ofte...

    • Language: English

  • The 7 Habits of Highly Effective Opticians

    September 21, 2019, 1:45 PM - 3:45 PM, Sands Convention Center - 606-V

    This two-hour course was developed around the framework of Dr. Stephen R. Covey's bestselling masterwork, The 7 Habits of Highly Effective People. It is neither...

    • Language: English

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