What Your Patients are Saying About You

What Your Patients are Saying About You

September 14, 2017, 9:45 AM - 10:45 AM

907-V
Language:
English

Our patients walk away from their experiences with us confused and frustrated. Why? What are we saying and or doing to cause this? Understanding how to explain products, services and fees can be complicated and cause a lack of trust and patient push back. This course will focus on building appreciation from our patients and creating braggers.

Speakers

  • Jay S. Binkowitz

    Speaker

    Mr.

    GPN

    Over the last 30years Mr. Binkowitz has had extensive experience in retail operations, merchandising & marketing, manufacturing & distribution,...

Type of Session

  1. Type of Session Course

Course Number

  1. Course Number 23B5

Pending Accreditations

  1. A - ABO Yes
  2. C - COPE Yes
  3. FL-OD - Florida State Board of Optometry Yes
  4. FL-OP - Florida State Board of Opticianry No
  5. FL-T - Florida State Board of Opticianry – Technical No
  6. N - NCLE No
  7. NYS-CL-A - New York State Opticians - Contact Lenses - Advanced No
  8. NYS-CL-B - New York State Opticians - Contact Lenses - Basic No
  9. NYS-CL-I - New York State Opticians-Contact Lenses-Intermediate No
  10. NYS-D-A - New York State Opticians-Dispensing-Advanced No
  11. NYS-D-B - New York State Opticians-Dispensing-Basic No
  12. NYS-D-I - New York State Opticians-Dispensing-Intermediate No
  13. O - Orals No
  14. P - AOA Paraoptometric Commission No
  15. T - TQ-CEE No
  16. TPA - Therapeutic No
  17. J - JCAHPO No

Categories

  1. Track
    Business Solutions - Customer Experience

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