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  • 12 Common Practice Management Mistakes and How To Fix Them Fast!

    September 28, 2018, 2:45 PM - 4:45 PM, Sands Convention Center - TBD

    Someone once said that the problem with some practices is that they do the wrong things really well…and wonder why they don't move forward. This no-nonsense, tw...

    • Language: English

  • Answering the Challenge of Online Eyewear

    September 28, 2018, 5:00 PM - 6:00 PM, Sands Convention Center - TBD

    Discover the fundamentals behind why consumers increasingly look to purchase eyewear online. You'll learn how to reposition your practice to thrive against onli...

    • Language: English

  • Building Sales Without Selling

    September 28, 2018, 5:00 PM - 6:00 PM, Sands Convention Center - TBD

    TMI is a selling strategy that doesn't sell, yet we all do it. We do not have to be salespeople to sell, we must be credible and trusted. Our patients want a sp...

    • Language: English

  • Ch...Ch...Ch...Changes: Overcoming Resistance

    September 27, 2018, 8:30 AM - 9:30 AM, Sands Convention Center - TBD

    With apologies to David Bowie, this fast-paced, one-hour class will look at reasons why change is resisted by most employees. Using this insight, you will becom...

    • Language: English

  • Coding and Billing for Front Office

    September 27, 2018, 8:30 AM - 9:30 AM, Sands Convention Center - TBD

    When you charge out a patient at the front desk you are creating the insurance claim form, so it is very important that all coding is correct. You will learn in...

    • Language: English

  • Customer Expectations - Breaking the Mediocre Mindset

    September 27, 2018, 11:00 AM - 12:00 PM, Sands Convention Center - TBD

    This seminar is designed to give participants the tools needed for providing world class customer service. At the conclusion of the seminar, each participant ...

    • Language: English

  • Customer Service vs. Customer Experience

    September 26, 2018, 5:00 PM - 6:00 PM, Sands Convention Center - TBD

    There's a lot of talk about the differences between customer service and a customer experience. This course will focus on creating an experience based culture ...

    • Language: English

  • Customer Service vs. Customer Experience

    September 29, 2018, 8:30 AM - 9:30 AM, Sands Convention Center - TBD

    There's a lot of talk about the differences between customer service and a customer experience. This course will focus on creating an experience based culture ...

    • Language: English

  • Demystify Managed Vision Care

    September 28, 2018, 8:30 AM - 9:30 AM, Sands Convention Center - TBD

    Managed Vision Care Plans are just that, vision care plans; unlike health insurance plans, which actually insure the 'at-risk' patient, managed care "savings' p...

    • Language: English

  • Double Your Sales in One Week

    September 28, 2018, 2:45 PM - 4:45 PM, Sands Convention Center - TBD

    Understand a simple process to improve your patient purchase percentage. Learn a simple non-salesy strategy to help patients understand the benefits of protecti...

    • Language: English

  • Dynamic Dispensing

    September 27, 2018, 11:00 AM - 12:00 PM, Sands Convention Center - TBD

    The purchase of a new frame and lenses can be a sizeable investment. When a patient comes to pick-up new glasses is one of the most important times you will spe...

    • Language: English

  • Frame Board Management

    September 29, 2018, 1:45 PM - 3:45 PM, Sands Convention Center - TBD

    The frames in a dispensary can work for or against the business cash flow, profitability, selection and customer satisfaction. This course will help you underst...

    • Language: English

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