Exhibitor Support

Customer Success Specialist

Exhibitors, do you have questions on uploading Show Specials, operational deadlines, or have general show inquiries? Get the scoop on all things related to your exhibiting experience at Vision Expo West with our Customer Success Specialists, Mackenzie Scudder or Kirsten Hudock.

Mackenzie Scudder
Mackenzie Scudder
Phone: 203-840-5588
mscudder@reedexpo.com

Kirsten Hudock
Kirsten Hudock
203-840-5334
khudock@reedexpo.com


Q: What else do I have to take care of before I move-in?

A: We have put together a list of important deadlines for you to refer to leading up to the show—coming soon!

Q: Is it too late to order STAFF BADGES for the booth?

A. You can order your badges right up until the show, to do this you will need to log into your Exhibitor Dashboard with your ID & Password. You will receive a confirmation email with bar code for each badge which can be picked up onsite at the “ALREADY REGISTERED EXHIBITOR with Bar Code” desk.

If you have misplaced your log in information for the Exhibitor Dashboard feel free to email Mackenzie Scudder or Kirsten Hudock.

Q: Where can I find information about transportation and shuttle bus specifics?

A: Click on Travel tab and see all Airport & Hotel Bus Shuttle schedules and routes—coming soon!

Q: How can I drive traffic to my booth at the show, do you have any programs?

A: Take advantage of the Free Customer Invitation Program and invite your customers and prospects to the show for FREE and save them $150. View the Free & Paid Brand Exposure page for all marketing programs—coming soon!

Q: What do I need to do to get prepared for the show and not miss any deadlines?

A: Check out the Exhibitor Checklist in the Exhibitor Manual and calendar online for all deadlines coming up and links to the corresponding website—coming soon!

Q: How do I add Show Specials and how will attendees find them?

A: It is very easy to add Show Specials and it can be done when you log into your directory listing in the Exhibitor Dashboard. There are many options to choose from and we publish them online and within the Vision Expo Mobile application. This is one of the #1 topics attendees look for!

If you have misplaced your log in information for the Exhibitor Dashboard feel free to email Mackenzie Scudder or Kirsten Hudock.

Q: If I forget to order my badges, how do I get them?

A: Just order your badges as you would have through the Exhibitor Dashboard with your ID/PW and you will get a confirmation email with BAR CODE. Bring your bar code with you and pick up your badges onsite at the Sands Expo & Convention Center.

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